You can always determine where your website is hosted, and can manage your hosting elsewhere if you prefer. When you host with us, our packages allow you to pay for what you need, never more.
We have always tried to maintain a fair and honest approach. We put our clients first, not the bottom line.
Cancel Hosting with CDC Web Design
Review the FAQs on our hosting page for more details on refunds and payment cycles. However, the best bet is to allow your hosting plan to run its course and switch to new providers before hosting expires completely.
Typically, your new hosting providers will require access to your domain dashboard to point your website to new hosting. Read What is a domain or domain name in simple terms?
In some instances, your website files may also require migration. Where you require support, visit your Client Area to request support, billed hourly.
NB: Website file migration can take up to as little as 3 days or more. Our billed hours run up until your site has been successfully migrated. You’re billed for the minimum three days up-front.
Domain management / migration